Content, content, content! How does your website really look to your customers?

As we’re all locked away in isolation and many of our businesses are forced into hibernation with not a lot going on, it’s the perfect time to do something I’m guessing you probably haven’t done in quite a while.

That is taking a really critical look at your website from the perspective of your audience, and then updating it accordingly.

Start things off by answering a few simple questions.

  1. When customers or employees look at your website, what do they see?
  2. Does it truly reflect everything that your business stands for?
  3. Is it aligned with your broader strategy?
  4. Is it a true representation of your brand?
  5. Are users really engaged by it?

A strongly branded website is a strong website.

A well branded website incorporates the obvious such as images, colour schemes and logos. Yet, when it comes to truly defining your brand and effectively presenting it to your target audience through your website, as the old saying goes, ‘content is king’.

The value provided by quality content is nothing new. However, what we’re seeing these days is that this value is becoming even more pertinent. The web space is getting more and more crowded with everyone fighting for attention. Therefore, by placing a higher focus on producing quality content, your website can more effectively engage your audience with your brand.

Know your audience.

Content creation begins with really understanding your audience, and then producing the right content and delivering it in a way that best engages them. This might be through blog posts, videos, white papers, etc, etc. Whichever you choose, what matters is that you provide it in an easy to access, and easy to consume way that reflects your brand and positions it in a positive light.

Boost SEO.

Quality content even assists with SEO (search engine optimisation). Everyone wants to get their name to appear on that elusive first page of Google search results. In the past, improved SEO rankings have been achieved mainly through the optimisation of copy by targeting keywords and phrases in particular frequencies.

However, with Google’s latest algorithm, quality, engaging and original content is given preference.

Therefore, modern content creation is about coming up with something that is so engaging to the reader/viewer that they want to spread the word by sharing it, or linking to it within their own content.  What this does in the eyes of Google is create a level of authority and trust, which in turn pushes it up the rankings.

When done right, quality content within a well-designed, well-branded and easy to use website can form a key component to improving brand equity, customer engagement and overall customer satisfaction.

So, today just might be the ideal day to take a good hard look at your entire web strategy and see how you’re really performing.

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I always love to receive feedback (positive or constructive) on this or any of my posts. Feel free to contact me at any time.

www.optuneconsulting.com.au

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