The simple keys to successful communication (without the assumptions).

One of the most common places in which I’ve seen communication fall down is when the communicator assumes that the reason that their message hasn’t been received and embraced is simply not their fault, and more often than not it’s the recipient’s fault. Let’s take a simple email communication as an example. There have been … Continue reading The simple keys to successful communication (without the assumptions).

The perils of a copywriter: It’s not always easy.

Writing can be challenging. There are times when you will feel that what you are producing is substandard and just not good enough. Other times, writers block will cast its spell over you and no matter how hard you try, quite simply nothing will come out. Then you start to question your potential, your abilities … Continue reading The perils of a copywriter: It’s not always easy.

Learn how to become a great brand storyteller by learning how to tell a story.

Tell me. What are your initial thoughts when you read the following excerpt? “I can still remember the feeling, after getting lost multiple times and then arriving 30 minutes late. With palms sweating and heart beating fast, I finally pulled my car into the dusty makeshift car park. My little city car was almost as … Continue reading Learn how to become a great brand storyteller by learning how to tell a story.

The ‘real and simple’ trick to effective communication. (It’s not that hard.)

I love to keep things simple. Maybe it’s because I’m a simple person… or maybe it’s simply because I know that it works. Whether it be in marketing strategy, copywriting, web design, content creation or any situation where an individual is communicating to an audience and hoping to achieve a desired result, I’ve found that … Continue reading The ‘real and simple’ trick to effective communication. (It’s not that hard.)

How to speak to people about your business during the crisis.

Here is a quick rundown on how to speak to people about your business right now to avoid coming across as a cold-hearted, money-grabbing monster. Put readers first. Nobody cares about you, especially during a crisis. So, start everything you write by addressing the reader with ‘you’ and ‘your’ instead of ‘I’, ‘we’ or ‘our’. … Continue reading How to speak to people about your business during the crisis.

Effective communication: Here’s the simple trick.

I love to keep things simple. Maybe it’s because I’m a simple person… or maybe it’s simply because I know that it works. Whether it be in marketing strategy, copywriting, web design, content creation or any situation where an individual is communicating to an audience and hoping to achieve a desired result, I’ve found that … Continue reading Effective communication: Here’s the simple trick.

How to write copy that really cuts through. The 4 skillsets needed.

In this world of ever-expanding multimedia options that we live in, there is still very much a place for strong, cut-through and well worded copy. Good copy uses the power of language to create a real connection with an audience, and when it happens it can be a truly beautiful thing. However, a lot of … Continue reading How to write copy that really cuts through. The 4 skillsets needed.

How great content and storytelling are bringing the human element back into business.

Every time I hear someone say that storytelling and developing quality content don’t apply to their business or industry, I think… Oh, you must not deal with people then? I’m so glad that the terms B2B and B2C are becoming redundant.  Welcome to the H2H (human to human) world. It’s a great place to live. … Continue reading How great content and storytelling are bringing the human element back into business.

Get in and get out! The simple trick to effective communication.

I love to keep things simple. Maybe it’s because I’m a simple person… or maybe it’s simply because I know that it works. Whether it be in marketing strategy, copywriting, web design, content creation or any situation where an individual is communicating to an audience and hoping to achieve a desired result, I’ve found that … Continue reading Get in and get out! The simple trick to effective communication.

Internal Communications: When to throw the rule book out the window.

Over time, there have been no shortage of articles and posts written about improving internal communications within a business. After all, internal comms is often considered one of the biggest weaknesses in many modern-day businesses. I’ve read some really good pieces that recommend implementing best practice systems and processes that ensure everything is communicated, regular … Continue reading Internal Communications: When to throw the rule book out the window.